wizz

In 2023, a BBC investigation found three of the UK’s most popular airlines -Ryanair, easyJet and Wizz Air - had cut the size of their free cabin baggage allowance by half since 2018.

Wizz says its new membership, effective from September, will allow frequent flyers to "save money, visit friends and family more regularly and spontaneously visit off-the-beaten-track destinations".

His Wizz Air flight from Istanbul to London was delayed by six hours last July and was so late when he landed that he had to pay an additional £120 for a taxi home, he says.

Wizz initially refused to refund him but relented when he took the matter to a dispute resolution company.

While Wizz said it could not comment on individual cases, it offered to look into James' and Mark's reports.