in error

Rachel is one of numerous people who claim to have faced "intimidation" and "harassment" by debt collectors over Dart Charge fines they claim were issued in error.

Lilian was given a lateral flow test on 18 September which was positive, then a second report said the same test had been registered in error - "please ignore", it said.

Ms Gallagher was sent an invoice demanding the money be returned but was subsequently sent an email stating the invoice was sent in error.

It added that any fans who believe they have had their tickets cancelled in error will be able to speak to the relevant ticket agent to have their case investigated.

The agriculture department said it receives up to 50 health certificates each day for dogs and since they are sent in error, there are no dedicated staff to handle them.