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One insider got in touch about the envoy role and said: "We all thought it was a bad idea that would lead to endless drama and probably another resignation down the line."

But more than a dozen people got in touch with BBC, saying they had been told vouchers, sometimes worth hundreds of pounds, would not be honoured.

Since then dozens of people have got in touch with BBC News, many saying that buses remain fundamentally unreliable.

Anyone with information is asked to get in touch with police.