e-money

Dr Kumar is one of more than 100 people who have told the BBC they feel poorly treated by Revolut after being scammed, following a Panorama investigation into the e-money firm.

The e-money firm, founded in 2015 by two former bankers, has nine million customers in the UK and announced record annual profits last year of £438m.

The figures come after BBC Panorama revealed earlier this week a stream of cases involving e-money firm Revolut.

Until then, it will continue to operate as an electronic money institution or e-money firm.

In 2023 the ombudsman received about 3,500 complaints about Revolut, more than any other bank or e-money firm.