dispatcher

When the dispatchers called back, Hind answered and told them her cousin was dead.

They had not heard the all-points bulletin with a rough description of the kidnapper — dispatchers had not broadcast it for fear of alerting reporters who might be listening to scanners.

During the recording the court heard the emergency medical dispatcher tell Ms McIlwaine to go to a neighbour with her baby to get help.

At the beginning of the hijacking, calls flooded in to 911 dispatchers as the bus driver activated a panic button that alerted police and triggered emergency messages on the exterior of the bus.

Both directions of the freeway were temporarily closed to allow helicopters to land and perform evacuations, according to a dispatcher for the Orange County Fire Authority who declined to provide their name.