bad debt

One of Providence’s own employees warned leadership that the health system’s practices were “sending the poor to bad debt.”

Ofgem is proposing lifting the cap by £16 between April and March next year to cover some of these bad debts.

Take note: Not all debt is bad debt.

"Ongoing consultations on potential changes to the price cap, including the standing charge and bad debt collection" he said, could impact the overall price cap level too.

Ofgem has said in the past that if it did not implement an increase to cover bad debts, customers could end up paying more in the long run.