customer

In 2021, the FCA banned deals in which the dealer received a commission from the lender, based on the interest rate charged to the customer.

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Richard Russell’s name was used to signed off all correspondence, including order confirmation letters and customer service emails.

The employee, who was a member of Grindr’s customer experience team, said the company was slow to provide information about the terms of the back-to-office order and that he was forced to decide in less than a day whether to agree to move.

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