cabin crew

Like all cabin crew, he has been trained to deal with passenger deaths, but has only experienced one himself.

BBC News has spoken to cabin crew and other aviation experts about how mid-air deaths are usually handled, what the rules are around storing corpses on planes and what it's like to work on a flight when someone has died.

Ally Murphy, who hosts the Red Eye Podcast where she interviews flight attendants, experienced one passenger death during a flight in her 14 years working as cabin crew.

Cabin crew are offered support after a passenger dies, including therapy and the option to have their rosters cleared for a few days so they can process what has happened, Jay says.

Because cabin crew aren't used to passenger fatalities, it can be an especially harrowing experience when a passenger does die on board, Jay says.