move out

When move-out day arrived, the company sent employees to guard the front of the building and ensure that anyone who left did not return.

Those who still need help after their move-out deadline must reapply.

Extending the lease beyond March 19, the original move-out date, was a major error on Jovanovic’s part; it allowed Airbnb to turn its back on the dispute.

In an email on May 31, 2022, more than a month after her move-out date, Hirschhorn wrote to Jovanovic: “Your actions and alleged repairs are made knowing that of my disability requiring accommodation, I believe it was made to harass and scare me.”

On March 24, a day after the congratulatory move-out email — along with a request to complete a five-minute survey and a chance to win a $100 gift card — von Hassell contacted Extra Space Storage.