customer service

If you don't receive an email within three hours, ticket-holders are urged to contact See Tickets on their customer service portal.

Richard Russell’s name was used to signed off all correspondence, including order confirmation letters and customer service emails.

“Parents are advised that the misprinted, incorrect website is not appropriate for children. Consumers who already have the product are advised to discard the product packaging or obscure the link and may contact Mattel Customer Service for further information,” said the manufacturer.

"I'm shocked at the level of customer service," she said.

On Monday, Brittanie is scheduled to start a full-time customer service job at Walmart.