textbook

Mr Douglas previously said the operation had been "textbook".

At the startups, those who’ve worked in the industry for decades provide “invaluable” knowledge that simply isn’t in textbooks, industry workers say.

The original roll-out of smart meters is a “textbook example of a project failure”, Sir Dieter Helm, a former government advisor on energy policy, told Panorama.

“If this was textbook, then why did the Crown Prosecution Service issue such a serious charge?” he says.

The Israeli government has also long denounced the agency's teaching and textbooks for, in its view, perpetuating anti-Israel views.