complaint

All good and no complaints, but I was losing some joy for what I was doing.

Downdetector, a website that logs complaints with websites that are not working, indicated a sharp increase in problems with the BA site after 17:00.

"The BBC has robust safeguarding policies and processes in place and if people contact us directly with concerns we will look at these carefully, in line with our complaints framework," they added.

Ms Dabas said her sister's phone was off for the next two days and by 13 November they "thought something was wrong" and asked people they knew to file a complaint.

On that fateful first day, scammers posing as officials from India’s telecom regulator called Lucknow-based Dr Tandon, claiming her number would be disconnected due to “22 complaints” of harassing messages sent from it.