collection agent

They had to go into a separate system to look far back— filtering past the “uncollectible” listings; apparently the collection agent had deemed it uncollectible—and were finally able to tell me that the bill is now with yet another collection agency.

Suraj, who worked as a collection agent for a local bank, met the snake catcher Suresh in February last year, and bought the Russell's viper from him for 10,000 rupees.

They were stymied until an informant came forward and, in return for a roughly $150 reward, shared the address and details of a call center where a close friend worked as a collection agent.

Workers could make a weekly bonus of about $7 for if they pressured three-fourths of the borrowers to pay loans back, said the collection agent, who asked for anonymity for fear of reprisal from his former employer.

In an interview with The New York Times, the collection agent — a fast-talking 24-year-old who made about $130 a month — said each day he would receive electronic files on about 50 borrowers.