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Definitions

self-service

[self-sur-vis] / ˈsɛlfˈsɜr vɪs /
NOUN
ability to serve oneself
Synonyms


Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

Customer-service operations still rely heavily on underpaid and poorly trained humans, leading to general dissatisfaction across all service metrics, including wait times and repeat calls, with consumers increasingly resorting to equally unsatisfactory self-service alternatives.

From MarketWatch • May 11, 2026

He cut costs elsewhere, replacing front-desk attendants with self-service check-in on iPads, for example.

From The Wall Street Journal • Jan. 27, 2026

“But it is still early days as self-service launched only in late 2025.”

From Barron's • Jan. 26, 2026

No provider we tested offers phone support, and all rely on self-service documentation.

From Salon • Dec. 12, 2025

He pays all the bills, and rakes the leaves on the lawn, and puts gas from the self-service station into her car.

From "The Namesake" by Jhumpa Lahiri



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