refunded

Upon request, Southwest has refunded the cost of the additional seat after travel.

In their booking the friends told the Airbnb host they were coming from Wales for the gig, before seeing their payment had been refunded and their booking request had been declined.

Bookings for Tuesday would be automatically refunded, which could take up to five days.

Any overpayments you have chosen to make cannot be refunded.

A Tottenham Hotspurs spokesperson apologised, refunded her ticket, and said the experience "fell far short" of its standards.