casework

"Housing is probably about half of the casework we deal with in my constituency and talking to other members of the Senedd it's the same across Wales," she said.

"I'm really concerned about what we're seeing in some of our casework," he said.

A former justice secretary told us these types of appeals backlogs are often caused by "poor casework management" from the Home Office during the initial application phase.

“We went there because we knew, specifically from casework we had built for weeks and weeks and weeks, that there was children there that could be trafficked, being exploited and other criminal activity,” she said.

An assembly spokesman said MLAs employ staff for "a range of roles such as casework, research and communications".